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September 8th, 2008
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I spoke with a customer service person at our new insurance company today. The woman was really nice and very helpful. Score: 1 for Nameless Insurance Company.


I talked to her about test strips and insulin and meters and pumps. She told me that meters were covered and when I said we get them free from the endo, she said her mother had type 1 and had a ton in her stash cabinet, too, also free from her doctor. Score: 2 for NIC


She went on to inform me that she didn't see any restrictions as to type of strips they would cover, but that I should call back once I had my actual ID number, just to double check. She also didn't see any restrictions on number of strips dispensed, but again, to call back. No score on that one.


She informed me that all brands of pumps were covered, 100 %, as were pump supplies. Yipee!!!!! Score: 3 for NIC.


And, in a final walk off grand slam, Big Papi style, she told me that Endo We Love A Lot is covered by NIC, with no hoops to jump thru beyond the normal referral from Olivia's pediatrician. Score: 7 for NIC.


After dealing with a less-than-helpful insurance company for the last few years, this was a walk in the park on a balmy spring day. Just fanTABulous.


(I have a couple of questions from readers to answer over the next day or two - I had to get this out there. I've been stressing over it for weeks.)



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Glad to hear that, Julia! I was hoping to see a follow-up, since you were so stressed out over this.


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Julia
Julia lives behind the Tofu Curtain, in the Pioneer Valley, in Western Massachusetts. It's a nice place. She likes it there. Her eldest daughter, Olivia, has type 1 diabetes. She's also 13. It's a real toss-up as to which is more difficult -- the diabetes or the teen-age drama. (Read More)

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Andy Bell
Andy Bell has lived with diabetes since the age of 14. He controls his type 1 diabetes by taking multiple daily injections. Andy is 27 years old now and despite his diabetes, still maintains a very active lifestyle. Andy works for the Juvenile Diabetes Research Foundation (JDRF) in the National Outreach Department.(Read More)

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