healthwarehouse

Since I order new prescriptions usually once a month, I use an online mail order service. It makes it really easy to just type in some numbers and hit enter a few times to have my prescriptions mailed wherever I am at the time. This morning I went to refill my strips prescription (I'm on my last box so I'm a little behind). I know I've tested a lot more than normal lately and my prescription is on the low side (my fault for not updating it), but when I went to refill I double checked the dates to make sure I wasn't going to need to fax in a new prescription. I was fine, I could have ordered them two days ago if I wanted to.

So I typed it in, hit enter, everything was good. Except it wouldn't let me order. There were still refills left. The date was good. I was on the right account and checking the right prescriptions. I called the company and sat on hold about fifteen minutes before getting anywhere. The customer support technician tried it twice. And twice told me I couldn't order these prescriptions. Of course, I'm thinking that I'm on my last box and I'm quickly running out. I can feel my blood pressure rising. This is my health. I shouldn't even have a quota on how soon I can reorder.

Finally, the technician puts it in after pulling some strings and now my prescriptions are on their way. I just can't help wonder about prescriptions though. Do the insurance companies do this kind of thing on purpose just to mess with us? We're already paying hundreds of dollars in co-pays on both prescriptions and doctors visits. Why should we be put through the hassle of prescriptions? Daily, we live with this disease. You would think that someone would make it easier on us to manage the items we need.

In a dream world, I would be able to order as many strips or bottles of insulin or glucagon kits as I wanted in any time frame. I wouldn't pay thousands of dollars every year. I understand these things cost money, but that much money just seems extreme. I would have people call and remind me that I'm running out (even when I've used more than normal, somehow they would just know). Someone else would remember to get the prescription from the doctor and mail it in. Someone else would pick up the package when they send it to the post office instead of my actual house. Bottom line, my dream world means I never have to deal with the hassles of ordering prescriptions or keeping up with prescriptions again.

And don't even get me started on the hassles of insurance companies.