Olivia uses a Minimed Paradigm pump - the 715 model. We have had no issues with it (knock wood, turn around three times, go outside and spit). I think I've called the help line once in the last three years.
She uses the Silhouette infusion sites. The angled cannula seems to be better for her. The sites that go straight in would bend and crimp. That's not to say she hasn't had the occasional problem with the Sils, but for the most part, they've been fine.
The last 10 or so site changes, though, have been different. The needle that plunges the cannula into her body (bleurgh) is bending. Really bending, like at a 90 degree angle. And it hurts a lot.
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