As a reporter I learned pretty quickly that there's a fine line between pestering and pissing off. Although the pissing off part can work to one's advantage. I had a summer job once working at a customer service call center for a major automaker. There was a man who called constantly and always had a problem. Of course his requests were outlandish and we basically had to endure whatever verbal assaults he threw at us. Until one day when one of the big-wig managers was in and the pest called. All it took was one rental car to get this guy off our backs and I don't think we ever heard from him again.
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