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May 27th, 2012
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The vibration of my cell phone stirred me in my seat during a less than interactive physics class. Taking a look, I see it is my go-to pharmacy calling me up. This is not a surprise to me since they call to inform me I am out of refills every now and then or that it is too soon to place a refill on a script. I let it buzz away back in my pocket and waited for class to end. Working my way into the sunshine of the outside walkway, I dialed in to listen to the pharmacy’s voicemail. This was not the message I was expecting.

 

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I don't find it common place when I get excited about diabetes, but yesterday, oh boy. I had my first appointment with a new P.A. and I think I gave him a hand cramp!
This visit marked my first day with a new bout of medical pros. I signed up with a new primary doctor, new endocrinologist, new P.A., and even new crabby dr.'s office receptionists that somehow came with the package. (They are another story though). (READ MORE)


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It sounded like the ideal situation. One phone call and all my diabeetus testing supplies and medicine would be delivered straight to my door. No last minute trips the the pharmacy. No paying out of pocket to be reimbursed later. Everything would be taken care of with one quick phone call.


I fell for it in September. Like most relationships, it started out nicely. Three or four "quick" phone calls and they promptly delivered a three month supply of test strips and an equal number of lancets. And for a girl who only changes her lancets when we change the clocks (and only if I remember to that week), I now have a 600 year supply of lancets in my closet.


At the time, they were also supposed to send a three month supply of insulin. It still has not arrived. Five or six phone calls later, they tell me they are still waiting on my doctor to return their call.

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It was mid-afternoon as I strolled into the local pharmacy. I needed more Novolog insulin pens and today's trip would prove itself as unsmooth as usual. The diabetic smack in the face did not come for me, however, but for the slightly unsorted diabetic fellow ahead of me.
This day's pharmaceutical quest was not stunted by the feared insurance decline, or the "too early" for a refill drama. Not even the "out of stock" song from the pharmacy tech, or wrong sized needles being slid over the counter. It was simply an, "I'm sorry, I can't help you" interaction.
Unsorted Diabetic: What do you mean I can't refill my syringes here?
Pharmacy Tech: I'm sorry. I have no record of you as an approved customer.
Unsorted Diabetic: I don't usually get my refills here. I was just in the area.
Pharmacy Tech: Some muffled explanation and seemingly helpful recourse. (READ MORE)


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I was busy. I thought it'd be here sooner. I just didn't take the time to think about it. The insurance company shouldn't be so slow. I have too many other things to handle. I'm still new to pumping so I haven't realized the increased needs. I couldn't really judge how much was left. (READ MORE)


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I don't have to take a ton of medicines to maintain my health, but there are a number of bottles from several pharmacies in my bathroom cabinet and by the kitchen sink. It's easy for me to know when I need to renew these meds because, well, when I look in the bottle and see only two pills left I know it's time to call the pharmacy!
But with insulin, there are no pills to count, no obvious visual reminder (unless you run out, of course!) that it's time to renew. It's only supposed to be good for about 28 days, but I never count the days. When I think it's about time to renew, I may look at the date on the prescription label to see when I last renewed it. If it's around the same time frame a month later, I know it's time to renew. However, it's usually more than 28 days; often it's more like 30 or 32 days. But what's a couple of days, right? (READ MORE)


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I know I'm not the only one to have gone through this.

 

I have an issue with my endo's office and renewing my prescriptions. I get my insulin and my thyroid medication through my endo's office. I see the nurse practitioner, K, as often as she asks me to. I get my routine blood work, I show up to my appointments on time.

 

I understand that the reason providers only give patients a certain number of refills is so that patients will check in with their providers to make sure the medication is working, is still the right one for them, that the dosage is the right one, blah, blah, blah. I GET THAT.

 

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I picked the absolute worst possible evening to work the snack stand for the baseball league Charlie plays in. Hottest day of the year. 100 degrees. Inside the little snack hut, hot lamps blazed down on the French fries, dogs sizzled on a chrome roller grill and vats of hot oil percolated.   It was freaking hot in there is what I'm saying!

 

A teenage boy sat on a stool in the far corner of the snack stand with an industrial-sized fan positioned just on himself. I gazed at him from across the room with a "seriously?" scowl on my face and a single drop of sweat falling from my cheek like a tear.

 

"I'm just gonna grab one of these Gatorades if that's OK," I said.

 

I placed the blue Gatorade on my forehead.

 

"Sure is hot!"

 

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When I moved out of my apartment, my plan was to move again sometime in August. I didn't expect to be at my mom's for more than a few months. So I sent some of my things to my dad's while the things I knew that I'd need over the next two or three months went to my mom's.

 

This meant that almost all of my furniture went to my dad's house. Along with most of my boxes including my kitchen supplies, a lot of books, and all my decorations. I sent my toiletries, my most important books, my clothes, and a few other items to my mom's house. Half of them I didn't even unpack.

 

It turned out that some of my boxes wouldn't fit in my car so they were sent to my dad's in hopes to retrieve them later. Unfortunately, later never came.

 

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Last Thursday, I checked the mail to find my latest test strip order in my box. At first, I wasn't even sure what the package was as it was more an envelope and felt extremely light. When I usually get strips, I receive a pretty good sized box.

 

As I opened it, I saw three OneTouch boxes smushed and open. Good thing that strips aren't fragile. Three boxes shocked me. Generally, I get six to eight boxes for my three month supply. I thought that the prescription was for one month at first.

 

Then I looked at it more closely and noticed that it'd been filled for "3 blood sugar checks per day" and I could reorder on March 16 (meaning I'd get the order early April). I couldn't believe it. I still can't really even though I've been dealing with it for a week now.

 

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Carey Potash
Carey PotashCarey is a full-time hater of diabetes. The benefits stink. His 7-year-old son, Charlie, has been giving he and his wife the finger since November of 2003. Carey's parenting humor has appeared in various websites and print magazines. He resides in the suburbs of Philadelphia with his wife and three children. (Read More)
MikeDurbin
MikeDurbinMike was diagnosed with type 2 diabetes on December 29, 2008, and congestive heart failure the very next day. Talk about a double whammy for anyone, let alone a 24 year old.  He didn’t have to come up with New Year’s resolutions that year; his doctors did that for him.  That kind of humor has been instrumental in keeping him, and those around him, going over the last year and a half.
(Read More)
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