I'm mad. I'm so mad I'm numb.
You know when you've been waiting and waiting for something (i.e., a package to arrive) that you stop looking for it because you know it won't be there?
Well, when my DexCom starter kit didn't show up on Saturday (which I kind of knew would happen because I'm sure Saturday deliveries cost extra) I was positive I could expect it today since I was explicitly told I'd have it no later than Monday.
But, since I had been waiting two weeks for it, I had almost forgotten about it. Almost. I had actually been thinking about it most of the day, thinking about forgoeing the house work I have tonight to read the user's manual and watch the clock during the minimum three-hour charge time for the receiver.
I remembered the guaranteed delivery as I was turning into the driveway tonight. I looked in the normal place where deliveries are left, but couldn't see a package. Once I got out of the car, I still found no package. I went around the back where UPS once left a package of insulin on the air conditioner unit (when it was 96 degrees out!), I checked the side of the house, I asked The Mr. if he brought in a package. I even checked the mailbox. Nada.
I almost expected it. But I was still mad. The disappointment and the anger made me numb.
I called my DexCom rep, knowing I'd have to leave a message. "I've been waiting two weeks for something I was told I'd have in less than five days," I said. "I'm really upset. Please call me."
It was hard to be scathing when No. 2 and No. 3 were screaming at each other in the background. If S doesn't call by mid-morning (we're on different time zones) I'll call again. I may start calling every hour. At this rate, it would have been faster for me to have driven to Vegas where S is or even to San Diego where the DexCom distribution center is.





