It sounded like the ideal situation. One phone call and all my diabeetus testing supplies and medicine would be delivered straight to my door. No last minute trips the the pharmacy. No paying out of pocket to be reimbursed later. Everything would be taken care of with one quick phone call.

I fell for it in September. Like most relationships, it started out nicely. Three or four "quick" phone calls and they promptly delivered a three month supply of test strips and an equal number of lancets. And for a girl who only changes her lancets when we change the clocks (and only if I remember to that week), I now have a 600 year supply of lancets in my closet.

At the time, they were also supposed to send a three month supply of insulin. It still has not arrived. Five or six phone calls later, they tell me they are still waiting on my doctor to return their call.

I don't really believe that. My doctor returns my call promptly. When I went on the pump, I wasn't even home from the office before a pump rep called me. I know my doctor makes phone calls in a timely manner.

Last week, they told me it would be no problem and I should have a three-month supply of insulin on my doorstep by Monday. It's now Wednesday morning and I have 3.4 units of insulin left in my pump. If I don't eat anything, it should last me through noon.

So I called the diabeetus supply company again this morning and they tell me they still don't have a script. I cancelled the order. I'm going to the pharmacy, I will pay out of pocket and get reimbursed later. And I will not deal with this company anymore.