Diabetes News
The following letter was sent to LifeScan customers on April 11, 2005:
Dear LifeScan Customer: Our records show that you may use a OneTouch® FastTake® Blood Glucose Meter. We want to make you aware of two possible issues regarding your meter. 1. Your meter is designed to show results in two different units of measure. When setting your meter's date and time, it is possible for you to accidentally change the unit of measure. You may misunderstand your blood glucose results if your meter is set to the wrong unit of measure. Your meter's unit of measure should be set to "mg/dL." 2. Very rarely, an event such as dropping your meter while in use can cause a brief power loss. As a result, the meter may unexpectedly change the unit of measure and/or the code number. Each time you test, make sure your meter's unit of measure is set to "mg/dL," and that the code number on the meter's display matches the code number on the test strip vial. This very rare power loss may also affect the meter's blood glucose averages. If your 14-day averages are not what you expect, you should not rely on them.
Each time you turn on your meter, the unit of measure will appear on the display with the If your meter is set to the right unit of measure, "mg/dL" will appear on the display. Your test result will not include a decimal point (Fig. 1). Do Not change this setting-this is the right unit of measure for the United States.
How to Check the Code Number
Always Check The Unit of Measure and Code Number Before Each Test If you ever notice that:
please call LifeScan Customer Service at 800 847-7226 immediately for 24-hour assistance. We apologize for any inconvenience this may cause you. Thank you for your continued support of LifeScan. Sincerely, Sincerely, |
How to Check Your Meter's Unit of Measure
symbol. The unit of measure will also appear under every test result.
If your meter is set to the other unit of measure, "mmol/L" will appear on the display. The test result will include a decimal point (Fig. 2). Unless your doctor has told you to use this unit of measure, do not test your blood glucose. Call LifeScan Customer Service immediately at 800 847-7226 for assistance.
When you insert a strip, your meter will display a code number. Every time you test your blood sugar, compare the code number on the meter display with the code number on the test strip vial (Fig. 3). If the two code numbers match, you may begin testing. If they do not match, please refer to your test strip insert or Owner's Booklet for instructions on how to code the meter. If you need assistance, please call LifeScan Customer Service at 800 847-7226.